Policies

Shipping & Handling:

UPS and FEDEX are our chosen shipping carriers. Buyer assumes risk with when choosing ship method. Shipments to Alaska and Hawaii will require extra surcharges.

Order Info:

In stock items will ship within 1-3 business days from receipt of order.

Surcharges: Larger items may require additional shipping cost due to size. Some items are pick up only & will be marked as such.

Returns/Exchanges:

All Sales are final. Please ask all questions prior to ordering.

Damaged Items:

Please report any damage to mtrusticaccents@gmail.com within 24 hours of receipt of package. All packaging must be saved. Pictures must be provided of how the package arrived and of the item itself.

Montana Rustic Accents, LLC will work with shipping company and supplier to determine if item was damaged.

Gift Cards - Gift cards obtained on promo *Buy one, get one free* are not valid to use on any sale promotions

International Shipping: International orders are considered final sale and are not returnable or exchangeable. We only use USPS for international shipments. USPS Priority Mail Express typically takes 3-5 days. USPS Priority Mail International typically takes 6-10 days. FREE SHIPPING DOES NOT APPLY TO INTERNATIONAL ORDERS, and this does include CANADA.

Drop Ship Items:

All Sales are final.

Sale Items:

All Sales are final.

Order/Payment Security:

PayPal is used to process all online orders. This ensures all transactions are processed through a secure server using encrypted data.

Privacy Policy:

We are aware the information you share with us when placing an order is personal and confidential. Any information we collect from you is strictly for the purpose of processing your order. Your information will never be shared with a third party.

LAYAWAYS/UNCLAIMED ITEMS:

Any unclaimed items will be forfeited after six months.